Traffic Manager

Us: Toolhouse is a digital marketing agency, focusing on solving complex problems in innovative ways for some of the biggest healthcare companies in the world. We are technical experts and creative artists, and we take pride in our unique ability to marry those passions into meaningful solutions for our clients. We are a tight-knit team of can-do thinkers and doers that believes in building momentum, taking risks and finding our fun. Our clients are leaders in their industry, with high expectations that we take pride in exceeding.

You: You are a consummate juggler. Multiple projects, demanding clients, diverse personalities and a steady flow of deadlines – yet you handle it all in stride and complete every task with a quality outcome. Upbeat and resilient, you are motivated by creating opportunities for others, and you feel most successful knowing that you are an integral part of the team success. You must have an avid interest in web technologies — you don’t need to know how to code, but you do need to know how a website gets made, including who contributes what, what dependencies are in play, and how different technologies may affect the workflow. Throw this interest in with a dash of marketing acumen, an innate desire to manage the details while keeping a watchful eye on the big picture, a great sense of humor and an overall pleasant-to-be-around attitude, and voila. You are the linchpin of the studio, and ultimately, the creator of seriously happy clients and a seriously happy team.

The Job: The Traffic Manager will be responsible for maximizing studio efficiency and effectiveness across projects and clients. As Traffic Manager, you will create schedules based on mapping project plans to resourcing availability and capabilities. You will work closely with project managers, creative and production staff, and the account team to ensure that project schedules accurately reflect resourcing assignments and availability, while driving greater efficiency and aggressively managing resourcing conflicts. You will estimate the workload needs of new opportunities, and translate those estimates into resource assignments as opportunities become projects. You will proactively monitor the status of all assignments and, as necessary, collaborate with the Project Services and Account teams to make decisions around project prioritization or other solution/risk management techniques as it relates to resourcing and project success. The Traffic Manager must be able to see the big picture, across projects, and make quick decisions whenever project schedules are compressed or delayed.

The Location: You get to live in Bellingham, Washington. Our clients may all be in the big city, but we prefer our view right here. Our offices are right on Bellingham Bay, steps from the beach and close enough to watch the sea otters without leaving your desk. Nestled between the rugged Cascade mountains to the east and the San Juan islands to the west, we sit at the doorstep of endless outdoor fun. Do you like to snowboard? Sail? Shop? Bike? Run? Hike? Fish? Listen to live Job Description (Traffic Manager) - 1 music? So do we. And that’s just on Wednesday. Bellingham is only 45 minutes from Mount Baker or Vancouver, BC and 90 minutes from Seattle. We work hard, we play hard, and we have a great view.

We offer full benefits including medical, dental, vision, and 401K contribution matching. Interested in the job? Send us an e-mail to jobs@toolhouse.com. Please include the position you are applying for in the subject line of your e-mail.

No phone calls, please.

Here’s the nitty-gritty:

Responsibilities

The Traffic Manager will work closely with the Vice President, Project Services and the Project Services team to maximize studio efficiency and effectiveness across projects and clients. They will be responsible for ensuring that the studio’s master schedule is maintained, staff and vendor resources are appropriately assigned and balanced, and project tasks and deliverables and tracked and completed, on time and on budget. The Traffic Manager will be an integral part of the studio’s success in our ability to set, meet and exceed client expectations, and maximize our financial potential.

This role is the linch-pin in the studio, and as such the Traffic Manager must have excellent team communication and collaboration skills.

Required Skills and Experience

Factors for success