Account Manager

Us: We’re a digital agency that works with healthcare and technology brands to improve customer experiences and increase conversion across digital channels. We’re a tight-knit team of passionate strategists, developers, designers, writers and out-of-the-box thinkers with a common goal: help our clients get more customers to read, watch, order, click or tap. Our clients are global industry leaders who demand innovation, and we work hard to bring it.

You: Communicating with clients comes naturally to you; knowing what to say, when to listen and how to provide excellent service are all a part of your DNA. You know the ins and outs of what it takes to see a digital marketing project through to completion, and you have passion for continually learning to do it even better. Most importantly, you know how to establish and maintain positive and productive business relationships and instill a sense of trust in clients that you’ll always do what’s right for their business.

The Job:

You’ll be responsible for delivering high-quality service and coordination activities throughout the lifecycle of Toolhouse projects. Working closely with project managers and account directors, you will play a key role in facilitating effective communication between internal Toolhouse project teams, client-side project stakeholders and other outside agencies.

Your projects will typically take the form of websites, mobile applications, web content such as video or social media posts, CRM-driven email campaigns, analytics and other related digital initiatives. You will play a pivotal role in ensuring these projects are supporting the client’s business objectives, and that internal teams have what they need to keep projects moving forward.


Required Skills and Experience

The Location: Bellingham, Washington is nestled between the rugged Cascade Mountains to the east and the San Juan¬†Islands to the west. It’s the perfect mix of small-town tranquility and big-city amenities. Our office is in a newly renovated cannery with large windows overlooking Bellingham Bay and the Islands.¬†We sit at the doorstep to endless fun. Do you like to snowboard? Sail? Bike? Run? Hike? Fish? Shop? Listen to live music? So do we. And that’s just on Wednesday. Bellingham is only 90 minutes from Seattle and 60 minutes from Vancouver, BC.

How To Apply:

This position is currently open to candidates residing within Washington State.We are currently working remotely due to COVID-19 health concerns in accordance with Washington state guidance. Location in Bellingham is preferred, although not required, when we return to the office.

Interested in the job? Send an email to Include your resume and a short statement describing why you're a good candidate for this role.

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2020 marks our 25th year in business. We offer stability, opportunities for growth and generous benefits.