Program Manager

At Toolhouse, we empower leading healthcare and pharmaceutical brands to create sophisticated digital marketing experiences. To assist our clients we operate marketing services, platforms and programs on their behalf. These currently include the support of content/asset management, marketing automation, analytics measurement, and privacy preference/consent management.

We are looking for the right person to organize and manage the programs and services Toolhouse operates for our clients. You will be responsible for running and developing programs to support our clients' digital marketing efforts while increasing customer satisfaction. If you have a passion for effectively getting things done in a fast-paced environment, organizing and prioritizing activities and jumping in to help a client or teammate at a moment’s notice, all while thoughtfully planing before you act you may be exactly who we are looking for.

Here’s what you’ll be doing in your first year at Toolhouse:

Have you done this before?

Have you supported the proper management and execution of digital platforms and programs? Do you have a history of delivering high quality results and great customer service in a fast-paced environment? Do you thrive while juggling tasks and requests from competing stakeholders? Do you do this all while keeping a sense of humor, tact, and professionalism?

If you want to talk...

If you’d like this job to be your next career challenge, apply online. Experience delivering high quality work resulting in increased customer satisfaction will be the primary factor we consider, so make sure that shines through. If we think there could be match, we’ll get back to you to let you know about next steps.

The where and when

This position is currently open to candidates residing within Washington State.

We are currently working remotely due to COVID-19 health concerns in accordance with Washington state guidance. Our team's health and safety is our number one priority.

Location in Bellingham is required when we return to the office. (Sorry, remote employment will not be considered for this position after this point.)

This is a full-time position that we would like to start as quickly as possible. No contractors. Please do not apply if you cannot work full-time or meet the location requirements as described above. We’ll provide all of the resources you need to bring out the best in your skills and talents.

More About Toolhouse

Toolhouse is a digital marketing agency, focusing on solving complex problems in innovative ways for some of the biggest healthcare companies in the world. We’re fundamentally changing how leading life science companies use technology to build meaningful connections with patients and physicians.

We are technical experts and creative artists, and we take pride in our unique ability to marry those passions into meaningful solutions for our clients. We fuse creativity with technology, keeping our work grounded in what matters most: people.

2020 marks our 25th year in business. We offer stability, opportunities for growth and generous benefits.

We are located in Bellingham, Washington. Our clients may all be in the big city, but we prefer our view right here. Our offices are right on Bellingham Bay, steps from the beach and close enough to watch the sea otters without leaving your desk. Nestled between the rugged Cascade mountains to the east and the San Juan islands to the west, we sit at the doorstep of endless outdoor fun. Do you like to snowboard? Sail? Shop? Bike? Run? Hike? Fish? Listen to live music? So do we. And that’s just on Wednesday. Bellingham is only 45 minutes from Mount Baker or Vancouver, BC and 90 minutes from Seattle. We work hard, we play hard, and we have a great view.